Person holding a blister pack of pills.

About Us

Welcome to Contraceptive Central, your trusted healthcare partner located at 852A Woodborough Road, Mapperley, Nottingham, NG3 5QQ. As an owner-run, GPhC-registered pharmacy, we are dedicated to providing top-quality care and a comprehensive range of services to meet your health and wellness needs.

Privacy Policy

Introduction

This Privacy Policy outlines Contraceptive Central (" we ", " our " or " the Company ") practices with respect to information collected from users who access our website at www.contraceptivecentral.co.uk (" Site "), or otherwise share personal information with us (collectively: " Users "). 

Grounds for data collection

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter " Personal Information ") is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are subject.
When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.
We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.

What information we collect?

We collect two types of data and information from Users.

The first type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site (“ Non-personal Information ”). We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g. pages viewed, online browsing, clicks, actions, etc.).

The second type of information Personal Information which is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. Such information includes:

  • Device Information: We collect Personal Information from your device. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other information which relates to your activity through the Site.
  • Registration information: When you register to our Site you will be asked to provide us certain details such as: full name; e-mail or physical address, and other information.

How do we receive information about you?

We receive your Personal Information from various sources:

  • When you voluntarily provide us your personal details in order to register on our Site;
  • When you use or access our Site in connection with your use of our services;
  • From third party providers, services and public registers (for example, traffic analytics vendors)

What information we collect?

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.

We may use the information for the following:

  • Communicating with you – sending you notices regarding our services, providing you with technical information and responding to any customer service issue you may have;
  • To communicate with you and to keep you informed of our latest updates and services;
  • To serve you advertisements when you use our Site (see more under "Advertisements");
  •  To market our websites and products (see more under "Marketing");
  •  Conducting statistical and analytical purposes, intended to improve the Site.

In addition to the different uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies and subcontractors.

In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third party providers, who may be located in different jurisdictions across the world, for any of the following purposes:

  • Hosting and operating our Site;
  • Providing you with our services, including providing a personalized display of our Site;
  • Storing and processing such information on our behalf;
  • Serving you with advertisements and assist us in evaluating the success of our advertising campaigns and help us retarget any of our users;
  • Providing you with marketing offers and promotional materials related to our Site and services;
  • Performing research, technical diagnostics or analytics;

We may also disclose information if we have good faith to believe that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights.

User Rights

You may request to:

  1.  Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information.
  2.  Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format.
  3.  Request rectification of your personal information that is in our control.
  4.  Request erasure of your personal information.
  5.  Object to the processing of personal information by us.
  6.  Request to restrict processing of your personal information by us.
  7.  Lodge a complaint with a supervisory authority.

However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements.

If you wish to exercise any of the aforementioned rights, or receive more information, please contact our Data Protection Officer (“DPO”) using the details provided below:

support@mapperleypharmacy.co.uk.

Retention

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations.

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services.

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed;

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in;

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Third party collection of information

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to.

This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy.

How do we safeguard your information?

We take great care in implementing and maintaining the security of the website and your information. such as employing industry standard procedures and policies to ensure the safety of the information we collect and retain, and prevent unauthorized use of any such information, and we require any third party to comply with similar security requirements, in accordance with this Privacy Policy . Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.

Transfer of data outside the EEA

Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

Advertisements

We may use a third-party advertising technology to serve advertisements when you access the Site. This technology uses your information with regards to your use of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser).

You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.

Marketing

We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you. 

Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists.

Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

Corporate transaction

We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

Minors

We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at support@mapperleypharmacy.co.uk.

Updates or amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

How to contact us

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at support@mapperleypharmacy.co.uk.

Contraceptive Central

852 A Woodborough Road
Mapperley, Nottingham, NG3 5QQ

Check all our GPhC registrations here >

GPhC Number: 1035762

Suggestions, Comments & Complaints

We aim to provide good services for our patients and customers. We would like to hear your comments, your suggestions or your complaints so that we can try to make improvements. We value your comments on how things are running and hope that you will tell us what you like about the pharmacy and also any complaints you may have.

Our aim is to deal with any complaint that has arisen as quickly as possible and to respond within a response period agreed with you or as soon as practicable. Your complaint will be thoroughly investigated and we seek to come to a mutual understanding of what has gone wrong and of any action that may be needed to put things right.

Complaints are treated confidentially. However, it may be necessary for the pharmacist and staff to discuss confidential information. They will only do this as far as is necessary to investigate the complaint.

We ask you to make comments or complaints as soon as possible after the event, so that it is possible to investigate. Normally this will be within a few days of the event happening. The NHS advises us to use the following guidelines when considering whether to deal with a complaint relating to NHS services.

If you require a more immediate response please do not hesitate to contact our senior managers who will conduct a full investigation into the issue raised and respond in a timely manner: 

Complaints should be made as soon as possible after an event and they will normally be made:

• within 12 months of the date of the incident that caused the problem or

• within 12 months of the date of discovering the problem

It may be possible to investigate complaints beyond these time limits, but as time passes, the ability to recall events or to obtain documents might mean that investigation would not be beneficial. If you think you have a complaint that you would like us to investigate, about an incident some time ago, please discuss it with our complaints manager, who can decide whether it will be appropriate to investigate.

Getting help with making a complaint NHS patients can contact NHS England by email england.contactus@nhs.net with "For the attention of the complaints team" in the subject line or by phone on 0800 5874997.

An independent complaints advocacy service (ICAS) is available to provide advice and support to people who wish to complain about the NHS.

It helps us to follow up your suggestion, complaint or comment if it is in writing but you do not have to use this form if you prefer to set out your complaint in your own way or speak to someone. Do ask a member of staff to help you.

"*" indicates required fields

DD slash MM slash YYYY
If the complainant is NOT the patient, we must have the patient’s consent before following up the complaint.
I authorise the complainant to act on my behalf in pursuing this complaint and I agree that pharmacy staff may disclose confidential information about me, in so far as it is necessary to do so to answer the complaint.*
This field is for validation purposes and should be left unchanged.

Disclaimer

This Website is owned and operated by Contraceptive Central, a Company in Mapperley, Nottingham (hereinafter: the “Company”).

By accessing or using this Website, contraceptivecentral.co.uk (hereinafter: the “Website”), or anything made available on or through this Website, including but not limited to; programs, products, services, opt-ins, incentives, gifts, books videos, webinars, blog posts, e-newsletters, consultations, e-mails, social media and/or other communications, you, the person using this Website (hereinafter: the ‘User’) accept or agree to our Disclaimer, along with the Terms of Use and Privacy Policy.

Please read this Disclaimer carefully before using the Website. If you do not expressly agree to the Disclaimer outlined herein, then please do not access or use the Website.

FOR EDUCATIONAL AND INFORMATION PURPOSES ONLY

1.1 The Website is intended for promotional, informational, and educational purposes only. This intention extends to all programs, digital products and/or services purchased on or through the Website, inclusive of any communication between you and the Company via email or telephone, or through any notices from announcements, newsletter, promotional materials, or social media marketing channels.

1.2 All content is not guaranteed to be accurate, complete, reliable, current, or error-free. By using the Website, the User accepts and agrees that following any information or recommendations provided therein, and engaging with all channels of digital content is done at their own risk.

NOT PROFESSIONAL ADVICE

2.1 The information contained on the Website is not intended as, and shall not be understood or construed as, professional advice. While the employees and/or owners of the Company are professionals, and the information provided on the Website relates to issues within the Company’s area of professionalism, the information contained on the Website is not a substitute for advice from a professional who is explicitly aware of the facts and circumstances pertaining to the User’s individual situation.

2.2 The Company is not an employee, manager, lawyer, accountant, psychiatrist, psychologist, therapist, public relations manager, social media manager, doctor, counselor, business operations manager, financial analyst, business executive, or other agent of the User’s business.

2.3 Neither the Company nor any of its employees or owners shall be held liable or responsible for any errors or omissions on the Website or for any damage you, the User, may suffer as a result of failing to seek competent advice from a professional who is familiar with your situation.

2.4 By using this Website, the User accepts personal responsibility for the results of their actions. The User agrees to take full responsibility for any harm or damage suffered as a result of the use, or non-use, of the information available on the Website. The User agrees to use judgment and conduct due diligence before taking any action or implementing any plan or policy suggested or recommended on the Website.

NO GUARANTEES

4.1 The User accepts and agrees that they are 100% responsible for their own results. The User agrees there is no guarantee that the User will attain their goals by using the Website or utilizing the tools, resources, or advice provided therein.

4.2 The User agrees that the Company has not made any guarantees about the results of taking or not taking any action, whether recommended on the Website or not.

4.3 The User understands that their success or failure is the result of their own efforts, their individual situation, and innumerable other circumstances beyond the control and/or knowledge of the Company.

TESTIMONIALS

5.1 From time to time, the Company may publish testimonials from clients or customers, which are intended for the purposes of demonstration only. The testimonials are actual statements made by clients and/or Users and have been truthfully conveyed on the Website. The results obtained by these clients or customers are not necessarily typical. The User agrees that past results are not an indication or promise of the User’s current or future results.

NO WARRANTIES

6.1 The information contained on this Website is provided on an “as is” basis. The Company makes no warranties regarding the performance or operation of the Website. The company further makes no representations or warranties of any kind, express or implied, as to the information, content, materials, documents, programs, products, books, or services included on, or made available, through the Website, or on any third-party platforms or sites which may be accessed via a link on the Website, including any representations or warranties as to accuracy, timeliness, or completeness. To the fullest extent permissible under the law, the company disclaims all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose. The Company will not be liable or held responsible for any losses, injuries, or damages from the display, use, or reliance on any of the information contained on the Website.

6.2 The Company is not responsible for a delay or denial of any products, failure of performance of any kind, interruption in the operation or use of the Website, attacks on the Website including computer viruses, hacking, and/or any other system failure or misuse of information or products.

ERRORS AND OMISSIONS

7.1 The Website is a public repository of general information that is intended, but not promised or guaranteed, to be correct, complete, and up-to-date. The Company has taken reasonable steps to ensure that the information contained in the Website is accurate, but the Company cannot represent that the Website is free from errors and/or omissions. The User accepts that the information contained on the Website may be erroneous, and agrees to conduct their own due diligence to verify any information obtained from the Website and/or any resources available on or through the Website, prior to taking action. The User expressly agrees not to rely upon any information contained in this Website.​

NO ENDORSEMENT

8.1 Any references or links on the Company’s Website to the information, opinions, advice, programs, products, or services of any other individual, business, or entity does not constitute the Company’s formal endorsement. The Company is merely sharing information. The Company is not responsible for the content of the Website, including blogs, e-mails, videos, social media pages, programs, products and/or services of any other person, business or entity that may be linked or referenced in the Website. Conversely, should the Company’s Website appear in a link on any other Website, program, product or service, for or from any other individuals or businesses, it does not constitute the Company’s formal endorsement of these parties, their business, or their Website.

AFFILIATES

9.1 From time to time, the Company participates in affiliate marketing and may allow affiliate links to be included on some of the pages on the Website. This means that the Company may earn a commission if/when the User clicks on or makes purchases via affiliate links.

9.2 As a policy, the Company will only affiliate with products, services, coaches, consultants, and other experts that the Company believes will provide value to the User.

9.3 The Company will inform the User when one of the links contained in the Website or on the Company’s social media pages constitutes an affiliate link.

9.4 The User recognizes that it remains their personal responsibility to investigate whether any affiliate offers will benefit them and/or their business. The User will not rely on any recommendation, reference, or information provided by the Company but will instead conduct their own investigation, and will rely upon their own investigation to decide whether to purchase any affiliate product or service.

REVIEWS

10.1 The Company may provide reviews of products, services, or other resources. This may include reviews of books, services, facilities, and/or software applications. Any such reviews will represent the good-faith opinions of the author of the review. The products and services reviewed may be provided to the Company for free, or at a reduced price, as an incentive to provide a review. The Company will disclose the existence of any discounts or incentives received in exchange for providing a review of any product and/or service.

10.2 Regardless of any such discounts, the Company will provide honest reviews of these products and/or services. The User recognizes that they should conduct their own due diligence and should not rely upon any review(s) provided on the Website or by the Company to make a decision.

COMMENTS

11.1 The Company welcomes comments on the Website. All comments submitted to the Website are the opinions of the author, and do not necessarily reflect or represent the views, policies or positions of the Company. The Company reserves the right to use its own discretion when determining whether or not to limit and/or remove offensive content, including comments or images, from the Website.

13.1 The Company does not write sponsored posts or accept free products or services in exchange for a review. All thoughts and opinions expressed by the Company are our own. Any links on the Website have been purchased and used by the Company.

CONTACT

If you have any questions about this Disclaimer, please contact the Company at support@mapperleypharmacy.co.uk.

Terms of Use

Welcome to Contraceptive Central!

By using this website, (hereinafter: the “Website”), you, the person using the website (hereinafter: the ‘User’) agree to the Terms of Use (hereinafter: the “TOU”). Please read the TOU carefully before using the Website.

This agreement discloses the TOU of the Website contraceptivecentral.co.uk owned and operated by Contraceptive Central a Company in Mapperley, Nottingham (hereinafter: the “Company”). By accessing or using the Website, you hereby agree to be bound by the TOU incorporated herein, in addition to our Privacy Policy and Disclaimer.

It is your responsibility to read this agreement prior to using the Website. If you do not expressly agree to all of the TOU outlined herein, then please do not access or use the Website.

ACCEPTANCE OF TERMS

1.1 The following TOU is a legally binding agreement that shall govern the relationship with the Company’s Users and any other parties that may interact or interface with the Company, the Website, and/or the Company’s subsidiaries and affiliates. The User’s

access to, and use of, the Website signifies their acceptance and agreement to the TOU. 

PURPOSE

2.1 The Website is intended for promotional, informational, and educational purposes only. This purpose extends to all digital products and services purchased on or through the Website, inclusive of any communication between the User and the Company via email or telephone, or through any notices from announcements, newsletters, promotional materials, or social media marketing channels.

2.2 Any content on, or made available through, the Website is not guaranteed to be accurate, complete, reliable, current, or error-free. By using the Website, the User accepts and agrees that following any information, opinion(s) or recommendation(s) provided therein, and/or through any affiliated digital channels, is done at the User’s own risk.

2.3 The Company makes no guarantee of any kind regarding the potential income or results that can be generated through the use of the Company’s services, products or the Website. From time to time, the Company may publish testimonials from clients - however, the User must keep in mind that past results are not an indication or promise of their own present or future results. 

COPYRIGHT

3.1 all materials created by the Company on the Website, and by extension, any products and services sold or provided on or through the Website including, but not limited to, digital media, pictures, videos, contracts, manuals, wireframes, websites, codes, pdfs, resources, and/or step-by-step services, are protected by copyright law as original works. The absence of a registered copyright symbol does not mean that such materials are not protected as belonging to the Company. 

3.2 The User agrees and understands that everything on the Website is the exclusive property of the Company, and the User hereby agrees:

I. Not to use any materials for any other purpose than what is expressly permitted in this agreement;

II. Not to distribute, share, sell, copy, exploit, reuse, duplicate or reproduce the Website in any medium;

III. Not to distribute, share, sell, copy, exploit, reuse, duplicate or reproduce in any medium, any materials or services purchased on or through the Website and/or any associated channels of the Company without the Company’s express written authorization to do so;

  1. That any violation of these TOU will be remedied by the highest degree permissible by law, accompanied by a monetary fine deemed adequate by applicable law;
  2. That each page of the Website is to be considered as a separate work under the copyright act, and each access of a page or product or service purchased and delivered to the customer is to be considered a separate publication of work under the copyright act. 

TRADEMARKS

4.1 The Company’s name and logo are trademarks of the Company. Any other names, words, titles, phrases, logos, designs, graphics, icons, and/or trademarks displayed on the Website may constitute registered or unregistered trademarks of the Company or affiliated third parties. While certain trademarks of third parties may be used by the Company under license, the display of third-party trademarks on the Website should not be taken to imply any relationship or license between the Company and the owner of said trademark, or to imply that the Company endorses the wares, services, or business of the owner of said trademark.

 LICENSE OF INTELLECTUAL PROPERTY

5.1 Unless otherwise stated, the Company and/or its licensors own the property rights for all material on the Website and/or affiliated services, any digital products or services sold or downloaded through the Website’s services, as well as any and all materials that may appear on affiliated social media platforms, including, but not limited to, all social media accounts outlined therein. Examples of intellectual property found on the Website and within the Company’s products and services include, but are not limited to: trademarks, service marks, layouts, logos, business names, designs, text, written copy, certain images, podcast recordings, videos, audio files, and all of the Company’s paid products (collectively referred to as “intellectual property”). All intellectual property rights are reserved. If the Website contains information that the User can download, permission is granted to download copies of said materials for personal, non-commercial, transitory viewing only. 

5.2 This is the grant of a license, not a transfer of title. Under this license, the User may access the Website for personal use, but may not:

I. Modify, copy, republish, reproduce, or redistribute the Website materials;

II. Use the Website materials, and any products or services sold through the Website, for any commercial purposes including, but not limited to: selling, renting, sub-licensing, and/or for any public display (commercial or non-commercial);

III. Transfer the Website materials, and any products and/or services sold through the Website, to another party, or ‘mirror’ the materials on any other server. 

5.3 If such behavior outlined above is discovered or suspected, this license shall automatically terminate if the behavior is confirmed as a violation of any of these restrictions. The Company reserves the right to immediately revoke the User’s access to the Website, as well as any programs, services, or materials the User may have purchased through the Website or the Company, without refund, and reserves the right to prosecute any actionable infringement or misuse to the fullest extent of the law. Upon terminating the User’s access to these materials, or upon termination of this license, the User must destroy any downloaded materials in their possession whether in electronic or printed format.

5.4 The Company further reserves the right to request that the User removes all links or any particular link thereof, linking to, or affiliating with, the Website. The User accepts to immediately remove any and all such links upon the Company’s request.

5.5 The Website may use free stock photography as part of its design. All stock images used on the Website or by the Company have an irrevocable, non-exclusive copyright license to download, copy, distribute, use, and modify the photos free of charge, including for commercial purposes. Use of said stock photography is permissible under applicable laws without permission from the photographer or attributing the work to the photographer. 

5.6 The User must make an express request to the Company for written permission to use any content posted or displayed on the Website. The User can make their request known, by sending an application, in writing, via email to: support@mapperleypharmacy.co.uk

LINK TO THIRD PARTY WEBSITES

6.1 The website may contain links to third-party websites and/or resources, which are not maintained by, or related to, the Company. The User acknowledges and agrees that the Company is not responsible for the availability of such links, resources and/or content, and the Company does not endorse, and is not responsible or liable for, any content, advertising, products, services, or other materials made available to or from these linked websites. The User understands that the Company accepts no liability, directly or indirectly, for any errors, damages, or omissions contained in any affiliated third-party websites.

6.2 The website may also have links to affiliate programs. The Company reserves the right to link to products or services for which they earn a commission, affiliate fee, or referral fee (all of which are interchangeable and mean the same thing for the purposes of this Agreement). The Company will take reasonable measures to ensure that all affiliate links are labeled and disclaimed conspicuously.

SOCIAL MEDIA GUIDELINES 

7.1 The TOU of the Website extend to the use of any and all social media pages on Facebook, Pinterest, Twitter, Instagram, LinkedIn, YouTube or Tik Tok, or any posts containing any reviews or comments regarding the User’s access to services on these social media platforms or third-party websites. The Company and the User endeavour to abide by the following social media guidelines:

I. The Company reserves the right to remove, block and/or delete any comments that may be construed as bullying, name-calling, foul language or contrary to the Website or social media platform’s intended conversation of positivity, education and/or encouragement.

II. By using any and all social media pages affiliated with the Company, the User verifies that all information submitted is accurate and factual. Negative comments and/or complaints posted by the User may be construed as claims against the Company and may be subject to legal action.

III. The User further agrees to privately contact the Company with any concerns or suggestions prior to, and in replace of, posting publicly on any website or social media platform.

FEEDBACK, COMMENTS AND TESTIMONIALS

7.1 With the User’s prior or implied permission, the User thereby agrees that the Company has the right to use their feedback whether in the form of emails, submissions, surveys, comments, discussions, calls, posts made on services and/or product-related forums, calls, or otherwise, for the purpose of marketing or promoting the Company and/or its services and products. The User understands that any comments posted on the Website or on the Company’s social media channels/profiles reflects the views and opinions of that person who made said posts, and not the views and opinions of the Company. The Company reserves the right to comment on, delete and/or edit any comment, image, video, or post made on the Website or on the Company’s social media channels and/or profiles.

SHARED INFORMATION NOT CONFIDENTIAL OR PRIVILEGED

8.1 The User understands that any information they provide or share with the Company directly or indirectly, by use of the Website, or affiliated social media channels, will not be treated as confidential or privileged. Also, any opinions expressed by another User is solely their own, and should not be considered as reflecting the opinion(s) of the Company.

PURCHASE POLICY

9.1 If the User purchases a program, product or service from the Company, they may also enter one or more separate agreement(s) with the Company and will be subject to the Terms outlined in the TOU, and any accompanying agreements (that may include terms of purchase, or a private client agreement). The User agrees to be bound by all agreements and abide by the content therein.

MODIFICATIONS AND CHANGES

10.1 The Company reserves the right, at its sole discretion, to modify, replace or revise the TOU for the Website at any time, and without notice. By continuing to access or use the Website after those revisions become effective, the User agrees to be bound by the revised TOU. If the User does not agree to the new TOU, they must immediately stop accessing the Website.

RELEASE OF CLAIMS, INDEMNITY AND LIMITATION OF LIABILITY

11.1 As a condition of the User’s use of the Website and/or the Company’s products and/or services, they hereby release the Company and its directors and affiliates against any and all liabilities, expenses (which include legal fees), and damages arising from claims resulting from the User’s use of the

Website and/or the Company’s products and/or services.

11.2 The User releases any right to claims against the Company to the maximum extent as permissible under applicable law. The User agrees that under no circumstances, will the Company be liable to any party for any type of damages resulting from, or claiming to result from, any use of, or reliance on the Company’s digital products, services, or the content found therein, and the User hereby releases the Company from any and all claims whether known now, or discovered at a later date.

11.3 Except as expressly provided herein, or where prohibited by law, the maximum liability of the Company is the amount paid to the Company by the customer.

SEVERABILITY 

12.1 If any provision of the TOU shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable.

GOVERNING LAW

13.1 Any claim relating to the Company or the Website shall be governed by the laws of the Mapperley, Nottingham, England without regard to its conflict of law provisions.

ENTIRE AGREEMENT

14.1 These TOU, read in combination with our Privacy Policy and Disclaimer, constitute the entire agreement relating to the use of the Website. This agreement may not be amended or modified except by the Company.